Extra support for new employers running a payroll was announced today by Patricia Hewitt, Small Firms and E-commerce Minister and Stephen Timms, Financial Secretary to the Treasury.

This builds on the successful introduction of the New Enterprise Support Initiative (NESI) which was launched earlier this year. The Government will:
expand the range of help available on payroll issues through the Inland Revenue’s;
dedicated helpline for new employers and ;
locally based NESI Business Support Teams;
offer new employers a visit by the NESI Business Support Teams including a detailed “health check” of an employer’s payroll systems;
offer further help including one-to-one visits where there is evidence that the new employer is getting into difficulty; and
join up NESI with the help and assistance that will be available from the Small Business Service.

Ms Hewitt said:
“Running a payroll can sometimes be a daunting task for a new small firm especially as they start to expand and employ more staff. We want to make it easier for employers to establish and operate their payroll operations and tackle their regulatory responsibilities right from the start. The new Small Business Service will work closely with the Revenue’s Business Support Teams to ensure that this happens.”

Adding his support, Stephen Timms said:
“I am pleased to say that NESI has had an excellent start. I welcome the opportunity to build on this by reaching more small employers and providing the new payroll element to the existing range of services offered by the Business Support Teams. The expansion of NESI should enable us to reach many more small employers and to offer the first rate standard of customer-focused service that small firms both expect and deserve. “
Following the DTI’s recent consultation on Developing a Payroll Service for Small Employers, and from the findings of the research the DTI commissioned, it became clear that the idea of the payroll voucher scheme did not go far enough in providing the on-going, face-to-face support that new employers said they wanted.
After detailed discussion with all the main Small Firms’ Representative bodies, the Government has decided not to proceed with the voucher scheme proposal.
`Developing a Payroll Service for Small Businesses’ is available from the DTI’s Business Link Directorate by telephoning Imogen Reid on 0171-215 3838. The summary is also posted on the DTI Website: http://www.dti.gov.uk
2. An executive summary of the market research findings is also available. As before, please contact Imogen Reid on 0171-215-3838.
3. You can contact the NESI helpline for new employers on 0845 6070143.

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