TechnologyE-government progress slow, says Ballmer

E-government progress slow, says Ballmer

E-government developments across the world are moving much more slowly thanexpected, according to Microsoft chief executive Steve Ballmer.

Speaking at the Microsoft government leaders’ conference in Seattle, Ballmersaid: ‘Relative to the level of interest over the last couple of years, inmany ways the whole e-government phenomenon has moved more slowly than Iwould have guessed and a lot more slowly than some people in governmentwould have liked.

‘From an IT industry perspective that’s not desirable and it’s time to askwhy things are not moving at the rate some people would like.’

Ballmer blamed the ‘challenges’ that come with big government re-engineeringprojects, and said integrating government systems through the use of XMLwould overcome that.

‘Through some of the advantages that XML brings, you can do some remarkablethings. There’s no way to replace the tax system or the health system. Butthe ability to bring them together over the internet can give you remarkablebenefits. The benefits come about when these systems can interoperate.’

Security is also a priority when dealing with sensitive personal data, hesaid: ‘The priority is being able to trust the system. We have committedourselves to a dramatic increase in the priority of these issues in ourtechnical development.’

But Ballmer singled out the UK’s Government Gateway project as an example ofsuccess. The Gateway, which is the electronic infrastructure linkinggovernment agencies and citizens, was built on Microsoft technologies. ‘Itis one of the leading edge projects by any government anywhere in theworld,’ he said, adding that Microsoft is discussing similar projects withother governments.

Dr Anthony Jones, executive director of the Gorbachev Foundation said youngdemocracies have to get citizens to trust government more before they willaccept electronic government initiatives. ‘Emerging democracies bydefinition are coming out from authoritative regimes,’ he said. ‘In these countries the population doesn’t trust the government anyway. Then a technology comes along which will make it easier to talk to government and their firstreaction is not to trust it.’

Related Articles

Why technology is killing time-based pay

Technology Why technology is killing time-based pay

1w Receipt Bank | Sponsored
KPMG makes senior appointments in cyber security team

Big Four KPMG makes senior appointments in cyber security team

2w Alia Shoaib, Reporter
Man vs The Machine: AI in accountancy

Technology Man vs The Machine: AI in accountancy

3w AJ Chambers Recruitment
5 ways to adapt your accounting services for millennial clients

Accounting Firms 5 ways to adapt your accounting services for millennial clients

4w Receipt Bank | Sponsored
GDPR: How legitimate are your legitimate interests?

Regulation GDPR: How legitimate are your legitimate interests?

1m Ian Singer, PKF Littlejohn
Viewpoint: Making Tax Digital is not all doom and gloom

Making Tax Digital Viewpoint: Making Tax Digital is not all doom and gloom

2m Brian Palmer, AAT
Treasury cracks down on Bitcoin amid tax evasion concerns

Regulation Treasury cracks down on Bitcoin amid tax evasion concerns

2m Alia Shoaib, Reporter
AVADO wins award for online ACCA courses

Career AVADO wins award for online ACCA courses

2m Alia Shoaib, Reporter