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    CIOT warns caution over HMRC’s e-filing system

    CIOT warns caution over HMRC’s e-filing system

    The Working Together E-Group warns free online filing software should continue

    Author Date published July 30, 2008 Categories

    The professional bodies in the Working Together E-Group, which regularly
    meets with HM Revenue & Customs (HMRC) to discuss issues regarding online
    filing, polled its members over the future of the online filing system and found
    overwhelmingly that free online filing software should continue.

    ‘Eighty-two percent of members responding thought that HMRC should continue
    to supply free software to unrepresented taxpayers. This is on the basis that if
    HMRC want to encourage individuals to file online rather than by paper. HMRC
    should continue to supply a free basic e-filing service,’ Paul Aplin, member of
    the E-Group and chairman of the Institute of Chartered Accountants in England
    and Wales (ICAEW)’s tax faculty, said.

    The survey also sought opinion on the current state of HMRC’s e-filing system
    and an overwhelming 85% of respondents said the system was worse or no better
    than last year.

    The Chartered Institute of Taxation (CIOT) said the survey results indicated
    HMRC needed to think very carefully before any strategic changes and also needed
    to carry out extensive testing before requiring changes to their own and
    commercial e-filing system software.

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