Going off the rails online.

This week on, the finance director of train operator GNER, Phil Pacey, is quizzed about his role in running a railway company competing in a heavily regulated and much scrutinised market, writes Matthew Gerry.

Pacey worked for British Rail before privatisation and was then part of the bid for the East coast line.

Now he is facing one of the greatest challenges of his career. With tracks, trains and car parks all full, GNER has reached full capacity. Pacey is finding this frustrating.

‘You can’t make more money when the factory is full,’ he says.

Also featured this week is an irreverent look at the world of corporate hospitality. From Ascot to Wimbledon, offers advice on how you should and shouldn’t act in front of your managing director after too much champagne.

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