Gartner found egovernment to be risky, expensive and complex as a result of poor management, inadequate funding and the number of government departments involved.
The researchers said because initiatives that span multiple agencies require a disproportionate amount of political backing and funding – over 60% of projects are doomed to failure, according to reports.
‘The many levels of government, each with its own laws, codes and policies, add to the complexity resulting in large and thus risky e-government endeavours that try to cover too much ground,’ said Judith Carr, vice president and senior programme director with Gartner’s government research group.
‘Budgeting and accounting cycles and practices are not well geared to funding cross-department, shared resource, multiyear efforts – which most egovernment initiatives are,’ Carr added.
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