Buzzwords – Matrix management

What it actually refers to is a management structure where many employees in an office report to more than one manager, which in turn means each manager has many employees reporting to them.

If you are following this at all, you may begin to see the criss-crossing chains of command, and the ensuing confused expressions on the faces of employees – hence the term management matrix. But for those of you for whom it’s all too much, my advice is to go back to your desk and email off your request for holiday leave … to your six line managers.

Baffled by business buzzwords? Send them to and we’ll attempt to deconstruct them.

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