Winner: RBS Insurance Finance
Congratulations to RBS Insurance Finance, this year’s worthy recipient of the
Accountancy Age Finance Team of the Year Award in the business category.
The past 18 months have witnessed some significant performance achievements
across three key areas of the business, notably people, service and operations.
For a business that employs 500 people across 10 locations, employee
satisfaction with communication has jumped from 71% in 2005 to 83% last year.
Two-way engagement has been boosted by a number of initiatives, including
skip-level lunches, FD teleconference sessions for all finance employees and
The company’s approach to delivering excellent customer service has certainly
paid off, based on the premise that the right people with the right skills are
in place to continuously improve finance processes and systems. Even the
disruption of a major restructuring of the business at the end of 2006, which
saw the business move from one focused on brand to one structured around
products, wasn’t enough for the team to lose focus. Within one month of the new
set-up, finance was able to report on a product and brand basis, with all RBS
Insurance entities in a single general ledger and using a standardised
management reporting tool.
The 2006 RBS Group Finance customer survey found that, not only had Insurance
Finance improved its scores across all categories, but in each one the scores
had improved more than any other division. At the same time, 58 finance
employees or teams were commended by the survey for making a significant
contribution to the business.
The Financial Reporting Council has issued guidance regarding the annual reporting of 1,200 large and smaller listed companies. The letter highlighted the key issues and improvements that can be made in the 2016 reporting season
Baldwins Accountancy Group has continued investment in the north-east and appointed David Fish as a director in its corporate finance team
UK M&A activity bounced back strongly in July and August, according to analysis by the deals practice at PwC.
Smith & Williamson has added Jim Clark and Philip Marsden, of Marsden Clark Corporate Finance Limited, to its corporate finance team.