Awards 2005: recruitment consultancy of the year - Nicholas Andrews

The judges couldn’t fault the opinion of Accountancy Age readers who voted
decisively for Nicholas Andrews as Recruitment Consultancy of the Year.

‘It has been consistent and it’s consistently good,’ said one judge. The firm
scored particularly highly on customer service delivered by knowledgeable
consultants,
who want to build long-term relationships with clients and candidates alike.

Link:
back to list of award
winners

The firm deals with all financial positions across all levels and institutes
and aims to provide a full ‘top to bottom’ service. As well as its own offices
in 15 locations across the UK, it can also make use of a nationwide network of
more than 450 offices belonging to Manpower, Brook Street and Elan.

Using this network, and a state-of-art database containing the details of
thousands of candidates, Nicholas Andrews aims to deliver local value-added
recruitment solutions.

In addition to the firm’s submission, the award was also based on feedback
from readers who have used the firm either as a candidate or a client. Both
groups were full of praise for the consultant.

One reader said: ‘Excellent experience when dealing with this agency. As an
applicant I was placed first time and am now a client user.’

The firm was also praised for its friendly approach, in contrast to some
other recruitment consultants.

‘Nicholas Andrews is an extremely professional company who offer a
refreshingly honest service,’ said one reader. ‘It seems to consider what is
best for the people on its books on a long-term basis and do not appear too
aggressive as some firms do.’

The firm has earned a reputation for supplying candidates who fit the job
specification closely, rather than pushing unsuitable candidates, which was a
common complaint from clients of some of the other consultants. Many were
impressed that the firm made efforts to understand exactly what its customers
wanted from it.

The consultancy’s honesty and transparency were mentioned frequently by our
respondents. One mentioned that, even when the firm had no suitable vacancies,
it had given them advice on roles offered by its competitors.

Nicholas Andrews works hard to build long-term relationships with
organisations and candidates. One candidate told us that the firm had kept in
touch, even after
it had managed to secure them a placement.

As a result, Nicholas Andrews has one of the highest levels of repeat
business and candidate referrals in the industry.

In its submission, the consultancy was able to demonstrate that it had added
value throughout the recruitment process. The firm has over 15 years of
experience and
uses its market knowledge to ensure the best match between the requirements of
its candidates and those of its clients. In its best practice manifesto, it
promises to ensure that it makes realistic commitments and delivers on them.

Nicholas Andrews’ approach has earned it the loyalty of those it serves.
Several of our readers said that they had recommended the firm to their friends
and colleagues.

It seems clear that the firm’s strategy, like so many of its candidates, is
working.