Diary/next issue

December

10-11 Protecting data in the financial sector, London. A practical guide to complying with orders outlined under the Data Protection Act. For more information contact International Conference Group on 0181 740 1717

14-16 Problem solving and decision making, Dublin. Contact Kepner Tregoe on 01753 856716

14-16 Finance for non-financial directors, London. Contact IOD on 0171 766 8800

15 Implementing successful service relationships, London. One-day course. Details, Quorum Training on 0171 388 2044

15 Driving your costs down, London. One-day course. Contact Reed Training on 0800 132 448

15 The winning streak, London. Workshop by David Clutterbuck. Contact Maresfield Curnow on 0171 431 6085

16 Creative thinking and problem solving, London. One-day course. Contact Reed Training on 0800 132 448

16 Re-engineering – a route to business transformation, London. One-day course looking at successfully transforming organisations. Contact Quorum Training on 0171 388 2044

16 Stress management course, London. Contact Reed Training on 0800 132 448

17-18 Assertiveness at work, London. Two-day course on how to develop confidence in dealing with others. Contact Reed Training on 0800 132 314

17-18 Persuading and influencing people, London. Two-day course. Contact Reed Training on 0800 132 314

18 Introduce visual thinking in your organisation, Yorkshire. Details, Centre For Management Creativity on 01729 830 322

18 Creating a training and development strategy, London. Contact Institute of Personnel Development on 0181 263 3434

19 How to build, implement and deploy a Balanced Scorecard, London. Contact Business Intelligence on 0181 879 3355

21 Turning diversity into an asset, London. Contact Reed Training on 0800 132 314

January

12 Practical conflict resolution for managers, London. Contact JSB Training and Consulting on 0181 371 7017

12&13 Rethinking the supply chain, London. Two-day forum. Contact Suzanne Mayhew at Access Conference International on 0171 793 4111

13 Project management – running the deal, London. Contact JSB Training and Consulting on 0181 371 7017

13 Maximising personal productivity, London. Contact JSB Training and Consulting on 0181 371 7017

14-15 Managing time and priorities, London. Contact JSB Training on 0181 371 7017

14-15 Negotiating skills and techniques, London. Contact IOD on 0171 766 8800

15 Advanced presentational skills, London. Contact JSB Training and Consulting on 0181 371 7017

19 The practice of social reporting for business, London. Linking accountability, sustainability and reputation. For details contact Neil Stewart Associates on 0171 240 9393

19&20 Branding financial services, London. Two day course on defining, communicating and maximising brand image. Contact Learning In Business on 0181 944 4300

20 Psychology for crisis managers, Bucks. Contact PsyPhaa on 01344 451 847

21&22 Performance measurement for websites, London. Innovative techniques to monitor, measure and track performance. Contact IQPC on 0500 821 057

22 Introduction to ABC and ABM, London. Contact Quorum Training on 0171 388 2044.