PAYE chaos sees deadline extended

Businesses that have frantically tried to submit PAYE returns online have had
the filing deadline extended from 19 May to 28 May after a series of crippling
glitches to the system.

HM Revenue & Customs has experienced severe problems with its PAYE IT
over the last 12 months. At one stage the system was down for an entire week, at
other times advisers were unable to access client lists and there have been
difficulties accessing P60 forms.

‘This is hugely unsatisfactory. This has been the third year running that we
have had difficulties. It is so sad when you consider that online
self-assessment filing has gone so well,’ said Paul Aplin, chairman of the ICAEW
tax faculty.

An HMRC spokesman acknowledged that there had been problems with the system
but said that the technology was up and running once again.

‘There were some minor issues with the PAYE online service (two weeks ago),
which have now been rectified. The service is working fine currently. More than
800,000 employers have successfully filed their returns online so far,’ the
spokesman said.

Related reading