HMRC in ‘listening mode’ with attempts to improve service levels
HMRC

HMRC in ‘listening mode’ with attempts to improve service levels

1y Greg Noble

HMRC in ‘listening mode’ with attempts to improve ...

Three months on from damning report, HMRC service levels remain below pre-pandemic baseline Read More...

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LISTEN: How organisations can handle resistance to change when implementing new technologies
Skills

LISTEN: How organisations can handle resistance to change when implementing...

1y Liam Joyce

LISTEN: How organisations can handle resistance to...

Accountancy practices should ensure they have the correct strategies in place to manage employee resistance when introducing new technologies Read Mor...

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LISTEN: Being ‘creative’ to retain and recruit top talent
People In Practice

LISTEN: Being ‘creative’ to retain and recruit top talent

1y Rachael King

LISTEN: Being ‘creative’ to retain and recruit top...

The latest episode of the Lightbulb Moments podcast series considers how accountancy practices are solving talent shortages and where technology can b...

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'Talent pathways' and 'listening culture' key to accounting staff retention
Practice strategy

'Talent pathways' and 'listening culture' key to accounting staff retention

1y Paul Hanaphy

'Talent pathways' and 'listening culture' key to a...

Retention may trump acquisition in this regard, expert say Read More...

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LISTEN: The evolving role of the accountant
Career

LISTEN: The evolving role of the accountant

1y Rachael King

LISTEN: The evolving role of the accountant

The latest episode of Accountancy Age’s latest podcast series, looks at how the role of accountants has changed over the years and what have been some...

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LISTEN: Re-writing the accountancy rulebook
Accounting Firms

LISTEN: Re-writing the accountancy rulebook

2y Liam Joyce

LISTEN: Re-writing the accountancy rulebook

As technology continues to drive innovation, the first episode of Accountancy Age’s latest podcast series, ‘Lightbulb Moments’, looks at how these adv...

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Stop listening and do something!
Professional Services

Stop listening and do something!

5y Austin Clark , Editor

Stop listening and do something!

Luke Hamm, chief executive of GovGrant, says that accountants should seek out technology to help deal with the evolution of accountancy, rather than a...

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Accountants listening but not engaging in social media
Accounting Firms

Accountants listening but not engaging in social media

11y Rachael Singh

Accountants listening but not engaging in social m...

CCH survey shows that 78% of accountants class themselves as social media listeners - just 22% are contributors Read More...

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Budget2011: At last, a government that listens
Politics

Budget2011: At last, a government that listens

13y Kevin Hindley

Budget2011: At last, a government that listens

You may not agree with the Budget, but you have to agree with the open way it has been put together Read More...

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It’s good to talk, and listen
People In Practice

It’s good to talk, and listen

13y Accountancy Age

It’s good to talk, and listen

Let potential contacts wax lyrical about their pet subjects and it will cement you in their minds, writes Jack Downton Read More...

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The standard setters need to listen to SMEs
Accounting Standards

The standard setters need to listen to SMEs

15y Accountancy Age

The standard setters need to listen to SMEs

In the current climate there is a fine line between survival and failure for SMEs. The strain is enormous Read More...

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US oversight body to embark on listening tour
Accounting Standards

US oversight body to embark on listening tour

15y Accountancy Age

US oversight body to embark on listening tour

FASB overseers will meet with small groups to set reform agenda Read More...

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FRC goes from talking to watch and listen
Audit

FRC goes from talking to watch and listen

15y Gavin Hinks

FRC goes from talking to watch and listen

Quarterly report shows watchdog will issue fewer consultation documents to focus more on monitoring the markets Read More...

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Corporate Social Responsability: listen up
Accounting Firms

Corporate Social Responsability: listen up

17y Accountancy Age

Corporate Social Responsability: listen up

The business review has propelled CSR into the spotlight, so why aren't more FDs taking note? Read More...

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Behind the numbers: listen up
Accounting Firms

Behind the numbers: listen up

17y Damian Wild

Behind the numbers: listen up

Here’s a generalisation for you: accountants make great doers, good talkers but poor listeners Read More...

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Profile: Rob Davies, FD of Glisten
Company News

Profile: Rob Davies, FD of Glisten

18y Nicholas Neveling

Profile: Rob Davies, FD of Glisten

Glisten FD Rob Davies explains how the snack bar maker swallows companies in its recipe for growth Read More...

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Michael Izza in 'listening mode'
Accounting Standards

Michael Izza in 'listening mode'

18y Kevin Reed , Writer

Michael Izza in 'listening mode'

New ICAEW chief goes into 'listening mode' in preparation for his new role Read More...

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G8 leaders must listen to public, say FDs
People Business

G8 leaders must listen to public, say FDs

19y Damian Wild

G8 leaders must listen to public, say FDs

UK finance directors back the elimination of third world debt Read More...

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Adviser: Sometimes it's good to listen
Accounting Firms

Adviser: Sometimes it's good to listen

20y Accountancy Age

Adviser: Sometimes it's good to listen

Many firms are still not listening to their clients, but good communication skills can help them provide a better service. Read More...

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Taking Stock - Bowled over: Sir Eddie stumps listeners with seamless speech
Management

Taking Stock - Bowled over: Sir Eddie stumps listeners with seamless speech

23y rumo , Writer

Taking Stock - Bowled over: Sir Eddie stumps liste...

Bank of England governor Sir Eddie George is a man of many talents. But he has never quite enjoyed the reputation as some of his peers. Shadow work an...

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Institutes must listen to survive
Consulting

Institutes must listen to survive

24y Accountancy Age

Institutes must listen to survive

Tomorrow sees CIMA launch its new syllabus. It comes only a few weeks after ACCA's relaunch and just months ahead of the Scots and English ICAs implem...

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Personal Finance - Is anyone there to listen to you?
Accounting Software

Personal Finance - Is anyone there to listen to you?

25y John Stokdyk

Personal Finance - Is anyone there to listen to yo...

While we wait for a one-stop financial complaints system, you need to pick the right ombudsman if you are to stand a hope of redress. Read More...

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Comment - ICA fails to listen to grass roots
Consulting

Comment - ICA fails to listen to grass roots

25y John Stokdyk

Comment - ICA fails to listen to grass roots

The recent vote against electives dealt a blow to the English ICA's council. But it was a victory for the ordinary members of the institute, writes Je...

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Leader - Listen to the silent majority
Consulting

Leader - Listen to the silent majority

26y John Stokdyk

Leader - Listen to the silent majority

Accountants and their professional bodies are traditionally more like enemies than friends. Gather a few members of any of the CCAB bodies in a room a...

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Devolution minister pledges to listen to business
Consulting

Devolution minister pledges to listen to business

26y John Stokdyk

Devolution minister pledges to listen to business

Devolution minister promises to listen to business concerns and give ACCA a role. Chris Quick reports Read More...

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When the editor writes, others stop and listen
Accounting Software

When the editor writes, others stop and listen

26y Accountancy Age

When the editor writes, others stop and listen

Mick James’s editorial in the last issue of Management Consultancy was in overall support of the current and future direction of the IMC. He is ...

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Communication - It's good to listen
Consulting

Communication - It's good to listen

26y John Stokdyk

Communication - It's good to listen

Grand company plans can proceed far more smoothly by taking care to find out staff opinion, says David Sowter. Read More...

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IT News - Cap Gemini listens in to offer network control
Accounting Software

IT News - Cap Gemini listens in to offer network control

27y Accountancy Age

IT News - Cap Gemini listens in to offer network c...

We all know how much fun can be derived from surfing the Net, e-mailing friends and downloading our favourite film star for personal use, but this and...

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