Video: “Everyday felt like we were firefighting,” says RSM partner

Video: “Everyday felt like we were firefighting,” says RSM partner

RSM tax partner explains how effective communication with clients was essential during lockdown

Video: “Everyday felt like we were firefighting,” says RSM partner

In a new video series, Accountancy Age interviews a range of industry professionals to understand how the profession has evolved since the pandemic started. Whether firms have come to embrace tech or still favour face-to-face meetings, each will assess the lessons learnt during this year’s crisis.

In this first episode, reporter Leanna Reeves talks to Chris Etherington, private client tax partner at RSM, about how the firm adapted to the new normal and how the young talent responded to these changes.

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