VeriSign claims that its Extended Validation (EV) authentication programme is
paying big dividends for retailers just two years after its launch.
Known for the distinctive green URL bar which appears in most browsers, the
initiative was designed to replace the Secure Socket Layer (SSL) scheme, which
flagged secure sites by placing a small golden lock within the browser window.
According to VeriSign, however, those gold locks were becoming far too easy
to obtain.
Product marketing manager Ryan White told
vnunet.com that in some
cases, companies were able to obtain an SSL certification by doing nothing more
than confirming a domain registration.
"Fifteen years ago, the padlock was great," he said. "However, as online
crime evolved, it became less effective."
To solve the problem and renew consumer confidence, the new EV programme was
designed to be far more strict than the original SSL. The EV SSL certification
includes 150 pages of guidelines and requirements.
To earn the certification from VeriSign, a retailer must provide such
information as verification of registration as a business, proof of control and
ownership of the domain, and verification that the person applying for the
certification works for the company.
Additional steps are taken to ensure that the applicant is not a rogue
employee, such as contacting a vice president or higher for verification and a
written letter of acknowledgement from an attorney.
Whereas the gold lock can be had in a matter of hours for under $100 (£57),
achieving EV certification can be far more costly and takes anywhere from two to
three days for full authentication to be granted.
In many cases, the longer, more expensive process would ruin a programme. But
White said that, in the case of the EV, it is a major benefit.
"A lot of time the customer will say it was a real pain, but that's the
point, it's harder for the bad guys to do it," he explained.
White said that the new initiative is especially beneficial to smaller online
retailers, which are often met with worried customers who are reluctant to trust
an unknown site.
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