The value of 'card not present' fraud in 2007 is significantly higher than
official figures suggest and is getting worse, according to credit card fraud
protection company The 3rd Man.
Apacs reported recently that card not present fraud in 2007 reached £290.5m,
an increase of 37 per cent on 2006.
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However, this was the figure on UK issued cards only and excludes losses on
non-UK issued cards. The 3rd Man reckons that the true figure is more like
£500m.
This problem is being exacerbated by the global credit crunch affecting many
retailers in the UK, particularly online where this type of fraud is most
prevalent.
"Card not present fraud is a major problem which is not going away and is
getting worse as criminals increase their efforts to steal from retailers,"
said Paul Simms, chief executive at The 3rd Man, at the
Infosec
security show in London.
Simms acknowledged that the introduction of chip and Pin dealt a hefty blow
to criminals, but retailers have become a soft target for fraudsters who have
changed their focus to card not present fraud, such as online and mail order
shopping.
Card not present fraud is a major problem which is clearly getting worse
Paul Simms The 3rd Man Group
The 3rd Man said that behavioural data screening techniques are a key way of
dealing with this problem and that only through the collaboration of banks,
consumers and retailers can this type of fraud be minimised.
"Behavioural analysis detects around 80 per cent of all attempted frauds, but
retailers can be stung by exactly the same fraud committed with another
retailer," said Simms.
"By sharing their data they are protecting each other and in doing so will
already save over £100m in 2008."
Shared databases can provide all stakeholders with valuable information such
as fraudulent and highly suspicious data.
This includes listings of bad or questionable details such as email address
es, delivery addresses, phone numbers, IP addresses and card numbers.
Simms believes that by sharing this data, the bank can be informed
immediately when fraud is detected enabling them to contact the customer and
resolve the situation before the money has been lost.
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