BT
BT has admitted to email problems for a 'small number of users'

BT Yahoo customers unable to access email

Users shut out for up to two weeks

Written by Guy Dixon

Thousands of angry BT customers have been struggling with their email accounts because of problems with the broadband provider's server equipment.

A spokesperson for BT admitted that a small number of users had been affected "for a couple of days".

Advertisement

"We have people fixing a problem for a small number of customers who use BT Yahoo. The problem is quite small and is not affecting everyone. Some people's BT Yahoo accounts are working and others are not."

However, messages left by visitors on internet message boards indicate that problems accessing email have been happening since 11 March.

Other customers indicated that they would be taking their broadband custom elsewhere.

"After missing two employment opportunities and no way to talk to a customer service person at Yahoo, I will be closing my accounts," said one BT Yahoo user on the message board at yahoo.com.

After missing two employment opportunities I will be closing my accounts

BT Yahoo user 

BT said that it is not sure when the problem with the company's servers would be resolved and could not confirm how many users were affected.

BT Yahoo was formed in 2003, when the two companies teamed up to offer UK users broadband services.

Comments

White papers

Related jobs

More Accounting jobs

Spotlight

Andrew Higginson, Tesco Personal Finance

Profile: Andrew Higginson, CEO of Tesco Personal Finance

He’s spent more than a decade at the top of...

Top 30 Accounting Networks and Associations 2008

The race to become the biggest firm on the planet...

Barack Obama Accountancy Age cover October 2008

Obama: asset or liability?

What an Obama presidency could mean for you

Find your next job

Find your next job
Salary Checker

Job of the week

More finance jobs

Newsletters

Sign up here for the very latest news delivered to your inbox. Choose from the following options:

Your next job

Have your say

Will proposed tax cuts help to stimulate the economy?
Yes
No

Advertisement

Search white papers

Search white papers

Advertisement