The Open Rights Group has raised concerns over potential privacy violations
caused by the
Phorm
advertising system.
The monitoring system analyses users' surfing habits and is proving
increasingly popular with ISPs looking to more accurately target subscribers
with advertising.
Talk Talk, Virgin and BT are all currently working with Phorm on a pilot
basis.
However, the Open Rights Group is calling for a detailed explanation of the
exact workings of Phorm to ensure that it complies with privacy legislation.
"Until we know exactly how Phorm works, and across whose networks our data
will flow, speculation about the privacy implications will continue," said the
organisation in a statement.
"Can ISPs' employment of Phorm comply with the Data Protection Act? Is
intercepting traffic in this manner an offence under Section 1 of the Regulation
of Investigatory Powers [RIP] Act?"
Nearly 4,000 people have signed up to a
Downing
Street petition highlighting their worries.
Privacy advocates have suggested that Phorm may be in contravention of the
RIP Act, which states that the interception of any transmission across a public
telecoms network requires the explicit consent of users.
The Information Commissioner's Office (ICO) has also said that Phorm will be
investigated.
"Phorm has provided written information to us about the way in which the
company intends to meet privacy standards," said an ICO spokesperson.
"We are currently reviewing this information. We are also in contact with the
ISPs which are working with Phorm and we are discussing this issue with them."
In response to the furore Phorm issued a statement denying any lack of
compliance with privacy legislation.
"Our technology complies with the Data Protection Act, RIP Act and other
applicable UK laws. Consumers are in control. They can switch the service off or
on," the company said.
"Meanwhile the system does not know who they are or where they have browsed
as it does not gather personally identifiable information, does not store IP
addresses or retain browsing histories.
"We are currently in conversation with the Open Rights Group to meet with
them and look forward to explaining how our technology sets a new standard in
online privacy."
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