Prospective chief information officers will need to add non-IT skills to
their portfolio, according to a new survey by
Gartner.
A poll of 1,400 CIOs around the world found that businesses are increasingly
looking for broader skills as technology moves more fully into the business
sphere.
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Potential CIOs will have to demonstrate these skills if they are to be
considered for the top jobs, the analyst firm warned.
"For the past few years we have detected some intriguing CIO hiring trends,"
said Ken McGee, distinguished analyst and Gartner fellow.
"CIO candidates are not required to have formal technology-oriented
backgrounds but must be able to show that they have managed a non-IT business
unit.
"Professional qualifications and competence are still necessary for those
wanting to become CIOs, but these qualities will not be sufficient in the coming
years."
Professional qualifications and competence are still necessary but will not be sufficient in the coming years
Ken McGee Distinguished analyst and Gartner fellow
The report also found that CIOs are concentrating on developing new
applications that will attract and retain customers.
These will have to be developed in-house because off-the-shelf products are
not distinctive enough to differentiate sites in consumers' minds.
"2008 represents an important year in the transformation of IT's role.
Executive expectations for IT will accelerate towards greater support for
solutions that attract, engage and retain customers," the report stated.
"Delivering on these expectations requires IT to create distinctive solutions
that make the enterprise stand out.
"IT cannot accomplish this goal by relying on existing generic technologies
which, although they work, do not contribute to a unique customer experience."
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