Tax site stumbles as deadline looms

Inland Revenue falls over again

Written by Iain Thomson

The Inland Revenue website suffered connection problems today as people tried to beat the deadline for filing tax returns.

The site went down briefly this morning under the weight of applications. The Inland Revenue has said that it is back up and running and users should have no problems.

Advertisement

"HMRC's self assessment online filing service experienced technical difficulties this morning which has meant that some tax payers have experienced difficulties filing online," said a spokesman for the service.

"The system is now rapidly returning to normal levels of service. A record 3.6 million taxpayers have already successfully filed online with 104,000 filing today.

"HMRC takes any disruption of service very seriously and to reflect this no-one who files electronically or by paper by midnight on 1 February will face a penalty."

Nevertheless, accountants in the City have expressed concerns. One had to take tax returns round to the office by hand because the site was running so slowly and messages confirming the receipt of the returns were not being sent.

"I have only had problems with one return I filed online yesterday afternoon, " he said. "It is now very slow, so I am delivering any more by hand in case I don't get notified that the submission failed until after the deadline."

Others complained that the site contained little or no useful information about the problems and had left users in the dark.

This is not the first time the system has had problems. In 2005 the Inland Revenue extended the deadline for returns after the site failed.

Tags:

Comments

White papers

Related jobs

More Accounting jobs

Spotlight

Top 30 Accounting Networks and Associations 2008

The race to become the biggest firm on the planet...

Barack Obama Accountancy Age cover October 2008

Obama: asset or liability?

What an Obama presidency could mean for you

Richard Jones, Cineworld FD

Profile: Richard Jones, FD of Cineworld

As FD of the UK’s second biggest cinema chain, Cineworld...

Find your next job

Find your next job
Salary Checker

Job of the week

More finance jobs

Newsletters

Sign up here for the very latest news delivered to your inbox. Choose from the following options:

Your next job

Have your say

Will proposed tax cuts help to stimulate the economy?
Yes
No

Advertisement

Search white papers

Search white papers

Advertisement