The global market for operations support systems that perform engineering,
provisioning and management functions in telecoms networks will exceed $46bn in
2008, research estimates.
A new report by
Insight
Research claims that telecoms industry spending for operations support
systems is expected to lag only slightly behind forecasted growth in service
revenue over the next five years.
This indicates that the industry is expecting sustainable growth in the years
ahead, according to Insight Research.
The report suggests that telecoms network operators worldwide will increase
investment in operations support systems at a compound rate of eight per cent
over the next five years.
North American investment in the computing and software systems used to
acquire, serve and bill customers will lag behind worldwide investment, growing
at a compound rate of nearly six per cent over the same period.
"The carrier community has recovered its confidence and is investing in
operations support systems at nearly the same rate that consumers and businesses
are picking up new wireline and wireless services," said Insight Research
president Robert Rosenberg.
"Our research suggests terrific growth ahead for those operations support
systems needed to support 3G wireless services.
"RF planning and engineering tools, and the professional services need to
support them, carrier-to-carrier billing and service provisioning tools, as well
as customer-accessible service management systems all appear to be growth areas
in the months ahead."
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