UK professionals are falling out of love with the BlackBerry as a surge in
instant messaging use at work has made laptops the most popular office gadget of
2007, according to
ntl:Telewest
Business.
The research, which investigated the most popular gadgets and applications in
today's office environment, saw laptops claiming 43 per cent of the vote while
instant messaging took second spot with 24 per cent.
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Web chat scored third in the poll, followed by the mobile phone. However,
only video conferencing scored worse than the BlackBerry, with just four per
cent.
"The rise in flexible working and use of social media has no doubt played a
part in the increasing love of the laptop for work and play," said Stephen
Beynon, managing director of ntl:Telewest Business.
"While the BlackBerry is an extremely useful tool, the understanding of
joined-up communications that has been driven by the uptake of social media
means that the way we communicate at work is changing too."
A third of office workers said IM was a flexible and easy-to-use application
for staying in touch with colleagues and maintaining a work/life balance.
"As more applications enter the business communication arena, organisations
need to ensure that they are able to get the most out of these new
communications technologies," added Beynon.
"Equally, employers should realise that technologies that had once been
confined to the consumer space can now bring something very tangible to the
workplace."
Video conferencing use was hampered by the fact that very few companies have
the facilities (12 per cent) and in addition 71 per cent of respondents didn't
understand how to work it.
Although nearly half the office workers who did use video conferencing said
it helped them be more effective professionally.
Of course RIM, makers of the BlackBerry, would beg to differ with the
survey's findings, as the company is still seeing impressive growth and is
constantly adding new features and applications to its range of devices.
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