Over 1,100 UK surgeries are now able to offer the ability to book, amend and
cancel GP appointments via digital interactive TV and mobile phones.
The booking system, which is already available online, was developed by
DigiTV
in conjunction with primary care systems provider
EMIS.
Citizens across the UK will be able to access their GP's appointment book
just by pushing a few buttons on their TV remote control or mobile phone.
EMIS stated that the service has been extended to TVs and mobile phones
because a significant number of UK residents still have no internet access and
limited PC skills.
"This is a significant milestone for GPs, practice staff and patients. The
technology is now in place to offer this free service to a far bigger audience
using a range of technical platforms," said Sean Riddell, healthcare managing
director at EMIS.
Surgeries in South Yorkshire, Stoke, Reading and Wrexham have been piloting
the booking system for some time, and it is now nationally available via the
Looking Local portal on digital interactive TV sets.
The pilots showed that there were fewer cases of people not showing up for
appointments following the implementation of the service, which has led to a
smoother flow of patients through the waiting room.
Patients in participating areas who do not already have a password can get
access information from their doctor's receptionist, which will allow them to
log in to the system.
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