HM Revenue and Customs, the body that so shamed the government earlier this
year when it lost two CDs containing sensitive personal data, has reprimanded
600 members of its staff for similar issues over the last three years, according
to
comments
made in the House of Commons.
Over the same period of time the body has had some eleven meetings with the
Information Commissioners Office as the result of data security 'incidents',
according to MP Jane Kennedy, who is secretary to the Treasury.
In 2005 the HMRC took action against 238 members of staff, in 2006 the number
dropped to 180, and last year, Kennedy admitted, 192 staff, out of a total of
some 90,000 were, "disciplined or dismissed for inappropriate access to personal
or sensitive data."
Kennedy added that the HMRC has introduced new, much more stringent controls
over the transfer of bulk data over the same period.
Vendors were quick to point out that there were readily available technical
solutions to these and other, similar problems, many of which negate the risk
altogether. "You cannot force employees to stop accessing sensitive data -
people are only human and mistakes are going to be made. What organisations need
is technology that makes the most of centrally managed IT policies and
user-based remediation, so only employees with certain levels of authority can
manipulate certain data," said Brian Spector, general manager of document
management control software provider
Workshare's content protection group.
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