The business impact of a series of high-profile data breaches has been thrown
into stark light, as a new study shows that the average cost of such an incident
is £1.4m.
Incidents such as the HM Revenue & Customs loss of 25m child benefit
records and the theft of credit card information from the parent company of
retailer TK Maxx has heightened public concerns of data safety. But until now
there has been scant information about the business impact of such episodes.
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Privacy research firm, the Ponemon
Institute studied 21 serious breaches, involving between 2,500 records to
125,000. The most serious incident is estimated to have cost the firm involved
almost £3.8m.
The chief cost for businesses affected was reported to be loss of business:
36 per cent of respondents report higher than average custom churn rates
following an incident.
And while those affected appear to have learned from the lessons, by
subsequently deploying encryption and data protection technologies, Ponemon
Institute chairman Larry Ponemon is scathing about lax attitudes in the UK. He
suggested UK businesses leaders are five years behind their US counterparts in
recognising the threat.
“Businesses and government in the U.K are just now coming to realise the
impact a data breach can have on an organisation and its customers,” he said.
In related news, anti virus vendor F-Secure has launched the latest version
of its Anti Virus for Windows Servers software solution, featuring improved
malware scanning technology and better performance, according to the firm.
The announcement follows F-Secure's recent entry into the
software-as-a-service space, with the launch last week of its Protection Service
for Businesses (PSB) solution.
PSB is designed to automate the protection of desktop computers, laptops and
file servers and free up the IT department for other tasks, according to
F-Secure. It features an easy-to-use web-based management interface alongside
firewall, intrusion prevention, application control, rootkit detection and
proactive protection capabilities with the vendor’s DeepGuard technology.
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