An outsourcing boost could be the outcome of recent e-skills reports
highlighting a drop in UK IT students and a potential shortfall in technology
professionals over the next five years, according to the National Outsourcing
Association (NOA).
NOA chairman Martyn Hart, said “At present the IT industry is struggling to
recruit the next generation to the profession, as the nerdish image of an IT
worker puts off many youngsters from entering the industry. The IT industry may
rectify this image but this is a long term project.”
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Hart said a short term solution to the IT skills gap could be outsourcing
and/or offshoring.
But recent Nasscom figures demonstrating one million graduate shortages in
the Indian BPO industry - a figure which could increase with the growth of the
country's domestic market - could point to trouble ahead for the outsourcing
market.
However, Hart pointed to the three billion people in China that could be
tapped into, and said the skills that need to be developed in the UK are IT
management skills in order for organisations to properly manage outsourcing
contracts.
Hart said the problem is that there is no way a person can gain a degree in
outsourcing, and that the career path in the IT industry needs to be more
structured.
Meanwhile IT training organisation
Firebrand Training, which
offers accelerated learning courses, has noticed a huge rise for its desktop
support and administration courses.
Courses providing IT professionals with the basic hardware, software and
networking skills are up 45 per cent, according to Firebrand.
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