The value of online shopping continues to break its own records with the IMRG
announcing that last month UK consumers had spent £5.4bn.
The IMRG
Capegemini e-Retail sales Index found that throughout November shoppers
spent approximately 65 per cent more than they spent during the same period in
2006, and 22.5 per cent more than they had spent in October 2007. Predictably,
the purchasing of Christmas presents is the cause of much of this growth, the
firms said.
The report said that improvements in ordering, fulfillment and delivery meant
that UK shoppers were a lot more confident about ordering their items later in
the year. Creating the spike in November, gifts accounted for seventy per cent
of all sales during the month.
Announcing the results, Jo Evans managing director at the IMRG, said, "We
expect the online spend figure to be even higher [in December] as people do
their last minute shopping." Anthoula Madden, vice president of the Capgemini
Consumer Products and Retail Team, added, "Retailers need to be able to monitor
their sales activity and be prepared for this late surge in demand, ensuring
that there is enough stock, storage and delivery capacity to meet consumer
needs."
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