In preparation for yet more growth in seasonal online sales the UK's European
consumer centre in partnership with the Trading Standards Institute have
launched the Howard web tool, an online service that can guarantee the validity
of sites.
The tool, which was developed by the European Commission is launched on
December 3, and will let users check information about sites, including when and
where they are registered, what accredidation it has, and if it has been
commented on on consumer forums.
James Roper, chief executive of e-commerce industry body the Interactive
Media in Retail Group (IMRG) welcomed the new tool, saying that it would be a
good means of cementing consumer confidence in the internet.
"The ultimate aim is that you'll be able to look up the details for every
[e-retailer] in Europe, including company registration and when they started
trading," he explained. "It will make it harder and harder for the cowboys to
gain any traction."
The tool will also ensure that retailers are meeting the requirements metered
out to them by legislation such as the distance selling regulations.
The tool will be available from Monday, at ukecc.net.
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