Alfresco is taking Facebook into the
enterprise via an extension to its open-source enterprise content management
(ECM) solution. The new release will let users upload and manage content
securely so that staff, customers, partners and prospects can access information
in a familiar, highly usable environment.
Alfresco claimed this is the first business application for Facebook, the
wildly successful social network that recently opened up its platform to attract
third-party developers. Although primarily consumer-focused, Facebook is
becoming more attractive to business executives, Alfresco argued.
“A lot of powerful people are coming onto Facebook, particularly in the IT
industry,” said John Newton, Alfresco co-founder. “A year ago we started to get
requests to do something for MySpace and about six months ago that changed to
FaceBook. In particular, we got a request from an international organisation
that wanted to communicate with CEOs. The organisation got so excited that we
started to say, hey, there’s a real opportunity here from enterprises,
governments, churches... people reaching out to stakeholders or their customer
base. There’s a whole new generation of employees that want a new set of tools
that hook into their social environments, and are intuitive. As enterprises look
outwards, this is a capability that will let them tap into millions of users.”
Newton said the Facebook move also underscores a broader change that is being
observed by many business software makers at present, namely the “blurring
between systems used inside and outside the enterprise”.
Forrester Research analyst Kyle McNabb agrees and wrote
a
blog entry saying the Alfresco-Facebook partnership was indicative of “tech
populism” where “the technology we use at work continues to find its way into
the home … and, more interestingly, the technology we use at home … continues to
find its way into work.”
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