Business applications for Apple’s
iPhone are beginning to crop up.
NetSuite will from next month offer
SuitePhone,
an optimised version of its hosted business applications for the iPhone.
SuitePhone will provide subscribers with a free add-on that makes NetSuite’s
accounting, e-commerce and business management tools available on the mobile
Safari browser.
NetSuite vice-president of international products Craig Sullivan said it
created its first optimisation for a handset in part because the iPhone offered
the easiest portable browser to use and a level of “sophistication closest to
the desktop”.
Apple’s developer restrictions on the iPhone have caused problems for
third-party developers but web-based programs such as NetSuite have an advantage
as there is no need to install client code.
NetSuite’s Sullivan also argued that the iPhone’s lack of a physical keypad
would not necessarily be a major issue.
“Everyone says there’s no keyboard but the usage pattern when people are
mobile is different to when they are at their desks,” Sullivan said. “The mobile
application is basically giving people access to data when they need it, and
letting users update records on the fly. Then, when necessary, they’ll return to
the application to complete input.”
Separately, push email provider Visto said it is still working on a list of
about 15 features that could make it into its Visto Mobile for the iPhone
program that supports Microsoft Exchange and IBM Lotus Domino email servers.
Visto said it expects to make the service commercially available in September
for customers that sign up beforehand.
Whereas Visto would usually install software on the client, Apple’s
restrictions mean that the iPhone service will instead be run over the IMAP
protocol.
“With the iPhone, we use IMAP and translate queries in real time to
enterprise queries,” said Visto chief architect, Haniff Somani.
Somani conceded that the ability to load client software would have been
useful but Visto is trying to work around the problem by adding web apps that
will “definitely” include directory lookup services.
“[With Visto’s client software] there’s a much better user experience with
access to directory, calendar and contacts included from the same place, setup
is easier, there’s connectivity advice and we can compress data at least 5x,”
Somani said. “I would have liked SyncML synchronisation of calendar and
contacts. [An agreement between Visto and Microsoft for] ActiveSync might be a
step in the right direction but it’s a very limited solution that only serves
Exchange 2003 and later [releases]. A vast number of folks out there are on
previous versions or Domino.”
UK-based Synchronica is using
Exchange’s Outlook Web Access feature on its Mobile Gateway 3.0 to retrieve mail
from Exchange and forward it to iPhones.
Although it is too early to say how popular the iPhone will be on corporate
networks, many see a role for it as a device for occasional access to office
materials.
“Its appeal seems to transcend all groups,” said Visto’s Somani. “People are
thrilled by the ability to integrate a personal and professional tool and one of
the nice things for businesses is that it seamlessly roams on your Wi-Fi
networks.”
Comments
Have your say on this article