HP unveiled a raft of updates to its software portfolio at its annual
Software Universe conference in Las Vegas yesterday, designed to make it easier
for firms to undertake IT changes, test software apps and adhere to ITIL best
practices.
The company extended its self-styled Business Technology Optimisation (BTO)
portfolio with the launch of a new Change Control Management software suite,
which it said would automate approval processes and "eliminate the need for
time-consuming change advisory board meetings", and a new Quality Center
software suite that integrates business requirement and quality management into
the same testing suite.
Separately the company also announced an update to the LoadRunner performance
testing suite that it acquired form Mercury, incorporating new functionality for
testing Web 2.0-enabled service-oriented architectures and rich Internet
applications, and a new set of automated best practices for its Service Center
software including pre-defined ITIL processes.
The company's services portfolio was also extended with the addition of new
application testing services and an enhancement to its service management
framework, including support for the recently released version 3 of ITIL.
Roy Illsley of analyst Butler Group welcomed the move, claiming that the new
service should leave HP well positioned to take advantage of the growing
customer interest in version 3 of ITIL. "The stand out from these announcements
is in the support for version 3," he said. "HP has been pretty quick to market
with this and there is a lot of interest in the market for the new best
practices."
However, he warned that despite the recent expansion in HP's software
portfolio it could still struggle to differentiate itself in an increasingly
crowded IT governance, testing and management space. "HP is doing good stuff,
but there is nothing particularly stand out," he argued.
Meanwhile, HP also continued its attempts to tighten integration between its
various software products confirming that it has now developed more than 75
integration points across its BTO products, including new links between its
various Service Center products designed to help "better align the change
request, approval and deployment processes and accelerate delivery of IT
services to business users".
For example, the company said it had now integrated its HP Change Control
Management and HP Configuration Management suites with HP Service Center in
order to provide firms with a complete change audit trail for compliance
purposes.
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