Salesforce.com and Google are considering a relationship that could see the
firms work more closely together, according to an article last week in the
Wall Street Journal. The suggestion of a tie-up was popular and a
leading analyst even suggested that a merger could make sense.
The alliance could help the pair compete better with Microsoft, the
Journal article argued, although it added that the firms were “still
hashing out details of a potential partnership”.
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Although details remain very sketchy, even the notion of a tie-up was enough
to see Salesforce’s shares rise sharply, and for pundits to suggest that an
alliance could help Salesforce’s challenge to enterprise applications giants SAP
and Oracle, as well as boosting Google’s ambition to create an alternative to
Microsoft in client applications.
Google and, uncharacteristically, Salesforce declined to comment.
Salesforce chief executive Marc Benioff has long been a supporter of Google,
frequently showing off the search giant’s applications as support for his
contention that computing is moving away from reliance on in-house IT
infrastructure in favour of a web-based model.
“I know Marc has been a fan of Google, which you would expect given his ‘end
of software’ message,” said Craig Sullivan of NetSuite, a company that offers
web-based business applications. “It makes sense for any web-based application
vendor to work with any other web-based application vendor but our perspective
is that this story sounds very similar to what everybody does with Microsoft
Office.”
However, a more formal alliance could give Salesforce the support it needs to
compete with much larger firms such as SAP and Oracle as it seeks to build a
broad on-demand application platform, while threatening the chances of other
software-as-a-service (SaaS) vendors from overtaking it.
Ian Campbell, chief executive of analyst firm Nucleus Research, went further,
saying that Google merging with Salesforce could give the latter more muscle to
compete with its much larger rivals.
"I'm betting Google buys Salsesforce. Then the question for the customer
becomes, ‘who do I trust more to deliver an on-demand enterprise application,
Google or Oracle?’."
Microsoft head of platform strategies Nicholas McGrath said: “It’s not
inconceivable [that Google and Salesforce could work more closely] because the
platforms are both web-based, but they’re not in the packaged software business.
Google is throwing stuff at the wall but how much is sticking?”
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