At its annual Symposium/ITxpo in Cannes, analyst Gartner warned firms that
they risk business project failures unless they are able to attract and retain
women within their IT departments.
According to Gartner, business is now dominated by globalisation,
relationships and collective decision making, all areas better suited to women
than men. However, the analyst predicted that 40 percent of female IT workers
will have left traditional technology career paths by 2012, instead moving into
business, research and development or entrepreneurial roles.
Mark Raskino, research vice-president and Gartner fellow, pointed out that
women tend to have strengths in communication, social skills and understanding
others’ views.
“A battle of the sexes for the important emerging skills and roles in IT
would be healthy, but it’s typically such a male-dominated function that there’s
not even an active debate,” Raskino said. “CIOs currently don’t seem to be aware
that social networking systems, vendor and portfolio management, collaborative
knowledge work and several other areas in IT would benefit from typically female
capability traits.”
Also at the event, IT managers were advised to relinquish control of some of
their traditional technology responsibilities in order to increase their
involvement in business-focused initiatives.
Gartner said that two-thirds of IT budgets are currently taken up by
operations, maintenance and support – areas that could be handled by employees
to some extent. “Things like search, instant messaging, Skype, podcasting,
Wi-Fi, MySpace, YouTube, wikis, peer-to-peer networking and Web 2.0 micro
applications have huge potential to radically increase knowledge worker
productivity, but too many IT organisations are still trying to control or even
prevent their use,” said Peter Sondergaard, senior vice-president and global
head of research at Gartner. “We firmly believe that these technologies, and the
ones to follow, will power the future economy provided the IT organisation lets
go.”
Sondergaard added that this would let IT departments dedicate more of their
resources to projects that could transform the business.
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