IT security bosses are still finding it hard to explain to the board why they
should invest in security, because many are unable to articulate that it is a
business enabler and not another overhead, according to a leading security
expert.
Alastair MacWillson, head of Accenture’s Global Security Practice told IT
Week ahead of his presentation at the Gartner IT Security Summit today that many
CIOs and CISOs are still making the mistake of talking in terms of technology,
rather than business.
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Even so, security is a top-five business issue on the boardroom agenda, and
number one for action for most CIOs and CISOs, according to a new IDC/Accenture
survey.
"I'm amazed how few [IT managers] can give a concise, clear pitch on the
state of security in their organisation," said MacWillson. "The high-performing
companies tend to focus security not under the CIO but maybe [under] the CEO,
giving it a platform of significance with sponsorship from the top."
Security chiefs should emphasise the business benefits of comprehensive
security, such as protection for the supply chain to extend the reach of the
organisation, or safeguards to allow firms to do online banking, said
MacWillson.
"There is still a legacy of residual thinking that security is just about
blocking, and is designed [solely] to protect assets, not to do more for the
business," he said. "But our clients that do security well, whether a
coincidence or not, are all high performing."
The need for safeguards to comply with regulations, such as the US Sarbanes
Oxley (SOX) corporate governance law, is another major reason why security is
still seen as a cost centre by many businesses, MacWillson added. "SOX has done
us no favours because people regard compliance as another overhead and security
and control is a big feature of that, so it enforces the view it is just another
tax on the business," he said.
In other news, document security firm Workshare will today publish the
results of a survey which found three-quarters of IT security professionals were
concerned about malicious exposure of information, but over half said they had
no means of enforcing policy in this area.
"Everyone understands the issue but no one is really addressing it," said the
firm's executive vice-president in Europe, Andrew Pearson. "And firms have
education policies but not high-touch reminder-based methods."
Pearson argued that security chiefs need a user-centric approach to protect
documents, and should alert users who contravene policy. The alternative of
relying on network-based blocking tools makes it expensive to handle incidents,
and may be culturally inappropriate for staff, he added.
"Network blocking tools aren't being taken up by enterprises [because] even
if less than one percent of the emails leaving a company are blocked and sent to
someone for action, there is a huge management overload," Pearson said.
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