The rash of recent scandals involving loss of records from both government
departments and commercial organisations has led many to question just how
seriously the security of sensitive data is being taken. One can easily imagine
the pressure now being put on various public bodies to tighten up their
procedures or else. But the incidents just keep coming and coming. One
security web site,
attrition.org,
even keeps a list of major data exposure incidents, and it is a depressingly
long one, at that.
Commentators have often focused blame on those individuals or employees that
were handling the data when it was lost, such as the now infamous “junior
official” blamed for sending out the
UK’s
entire child benefit records database on two CDs in an unregistered package
last year. How could anyone be so stupid when handling such vital information,
you might well ask.
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But as IT Week pointed out at the time, these incidents reveal a systematic
failure within some organisations to take security seriously and put appropriate
measures in place. While it was phenomenally stupid to put sensitive personal
information through the post, the question remains as to why a “junior official”
was able to get unrestricted access to the entire data set in the first place,
and why HM Revenue & Customs had not trained its staff in best practice when
handling and processing such information.
With organisations now sensitised to the threat of data loss, there is
perhaps a danger that there will be a backlash and that management will insist
on a total clampdown on the movement of data and who has access. While this is
right and proper in the HMRC case, where the information disclosed may expose
millions of people to identity fraud, it would be a sad state of affairs if
companies used this as an excuse not to allow employees to work from home, for
example.
It’s not as if there aren’t tools on the market to secure data. Seagate’s
hard
drives with embedded encryption, for example, provide a reasonable level of
protection against data on a laptop being exposed if it should be lost or
stolen.
You could argue that encryption is still a bit of a black art especially
where public key infrastructure
(PKI)
is concerned and that it is difficult to administer, but in a typical
organisation, the number of staff that require such protection is likely to be
relatively few.
And then there are tools that enable firms to enforce policy on removable
storage, so that only authorised staff can copy files to USB Flash drives and
the like. These products have been around for several years now, and are built
into nearly every management suite of any significance, so why are they not used
more widely by companies that could genuinely benefit from the technology?
This is only a guess, but I imagine that IT is often rather low on the list
of priorities for departments like the HMRC, and proper security may have been
seen as an expense they couldn’t afford. Sadly, as events such as the child
benefit case and the more recent theft of a
laptop
stolen from the Ministry of Defence illustrate, harsh reality has a habit of
proving otherwise.
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