Videoconferencing can help companies become greener and leaner, writes Kees
Hoogstraate, European marketing manager for VC, Sony Professional Solutions
Europe.
From global businesses to SMEs, the latest corporate reputation and brand
loyalty surveys are all showing the same thing. What a company does to manage
its environmental footprint and ensure a sustainable future for the planet is a
key factor in consumer and investor decisions. Add to this the impact of
increasing government incentives and regulations, and the attractiveness of
ethical business to high-calibre employees, and it is easy to see why companies
of every size and from every sector are trying to build their green credentials.
Videoconferencing (VC) is just one of many technologies and tools that
businesses can harness to reduce their impact on the environment. However unlike
some of these other costly and time-intensive solutions, VC can very quickly
deliver tangible differences to any organisation.
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Business travel is one of the largest contributors to a company’s carbon
footprint, however reducing dependence on business travel is also one of the
easiest ways in which a company can reduce its energy needs. According to a
recent report by ETNO and WWF, replacing 20 per cent of business travel in the
EU with VC would save 22.3 million tonnes of CO².
VC technology allows users to communicate in exceptional clarity and in real
time without ever having to leave their offices or even their desks. Although
traditionally seen as the domain of large boardroom meetings, the extensive
range of executive and desktop products now available means that VC can be used
for a wider range of applications, replacing travel for such things as remote
interviewing, training, education, sales and supplier meetings.
Management of a company’s environmental impact is not the only benefit of
substituting offsite meetings with VC. There are also considerable cost savings
to be realised. The price/performance ratio of VC products is continuously
improving making the technology widely affordable. In addition, as companies
begin to incorporate VC into their communications infrastructure, it also
becomes possible to harness valuable economies of scale from their existing IP
networks.
On top of these direct cost savings, VC also saves on valuable executives’
time absorbed travelling to offsite meetings and the administrative hours needed
to organise them. VC can also help companies be more flexible and responsive, as
meetings can be organised more frequently and at short notice allowing for
faster decision making. VC also allows for more focused meetings, as
participants are able to remain in the comfort of their own offices, rather than
stepping into meetings, tired after long plane journeys and stringent airport
security measures.
For a company to fully realise the potential that VC has for building its
green credentials, cutting costs and boosting efficiency, the first step is
making the technology widely available throughout the organisation. A quick
solution is to purchase a number of desktop models. Employees are then not
restricted to when a boardroom or technical facilities are available and can
access the service on demand to suit their schedule, very much in the same way
as making a telephone call.
As with any kind of new technology, adoption can be slowed down if there is a
lack of knowledge about how to operate it. This can be avoided with
organisation-wide training sessions around the products and by simple
initiatives like ensuring equipment is readily setup in meeting rooms and
accompanied by simple usage instructions.
Replacing business travel with VC also involves a change in company working
practices and culture. It was once the case that business travel was seen as a
perk for the executive, offering the chance to visit places they hadn’t been at
the expense of their firms. However today we travel more than ever in our
leisure time and with a growing desire for a work/life balance, employees can be
encouraged to see VC as a welcome relief from the burden of business travel.
As companies increasingly realise the benefits of VC for enhancing their
green reputations, overcoming government environmental regulation and other
business challenges, adoption of the technology is expected to grow. In turn, as
the technology becomes more mainstream and network externalities come into
effect, organisations of all sizes and in all sectors will see videoconferencing
as an essential medium for communicating with partners and customers at home and
abroad.
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