Wages for first-line support staff has remained stuck at £18,000 over the
past five years and second line support staff have seen their pay increase by
just 0.8% year, constituting pay cuts when inflation is considered.
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But the research by careers services group iProfile on behalf of ATSCo
revealed that pay rises for managers have exceeded inflation, rising an average
20.5%. Salaries for project managers have jumped from £37,500 to £45,000 since
2003.
“While entry-level IT positions may be moving offshore, sophisticated project
management jobs remain firmly rooted on UK soil. Senior level IT professionals
need to remain in the UK so that they are close to their clients,” said iProfile
CEO, Rick Bacon.
“These managerial positions are as much business focused as they are focused
on technology. We’re seeing increasing competition for these positions, and it’s
crucial that people looking to secure or switch jobs in this area are recording
and communicating their full range of skills to potential employers.”
This is bad news for in industry already struggling with skill shortages,
said ATSCo chief executive Ann Swain.
“The outsourcing of entry-level IT jobs has meant fewer graduate-level jobs
are available in the UK. It’s like removing the bottom rung from the career
ladder,” she said.
“The shortage now is of candidates with a few years experience looking for
second and third jobs. But how do you get that experience if entry level jobs
are being sent offshore?”
“Concerns over quality of service and data security in outsourced operations
are constantly being voiced. However, these concerns haven’t yet prompted
organisations to bring their IT support roles back onshore en masse.”
But the economic sense in outsourcing support functions to India is set to
decline as a rise in Indian salaries approaches, according to ATSCo. Indian
salaries are forecast to increase 14.4% in 2008, closing in onto those of UK
professionals.
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