“A parent was able to discover the existence of a child’s passport
application by using the online application progress checking service, possibly
without entitlement,” according to an annual report from the IPS.
The parent involved contacted the IPS in June 2007 to warn them.
The ICO advised the IPS it should require anyone making enquiries into the
passport application progress to provide the application’s unique reference
number. The IPS said it would continue to monitor and assess its information
risks to identify and address any weaknesses.
In the next year the service will improve security communications and
training, formalise security responsibilities and improve incident reporting
processes, it said.
The report makes clear that the service is not required to disclose security
incidents if disclosure created an “unacceptable risk of harm”.
The Home Office said such exemptions would apply if there was a danger to
national security, if an investigation would be compromised, or if revealing a
breach would conflict with data protection legislation by also revealing
personal details.
“No such exemptions have been applied in the last year,” said a spokesman.
Last year an online visa application site run by
VFS Global for the
Foreign and Commonwealth Office was shut
after it emerged that online applications for visas could be seen by other
applicants, by making a simple change in the browser’s URL address.
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