Royal Mail truck
Royal Mail's business post partner wants to achieve efficiency with outsourcing

Postal group outsources financial systems to Logica

Spring Global Mail will use blended sourcing to achieve cost savings

Written by Angelica Mari

Business postal operator Spring Global Mail has signed a contract with supplier Logica to outsource its finance and accounting global operations.

Spring – a joint venture of Dutch postal group TNT, UK’s Royal Mail and Singapore Post – will hand over the responsibility for finance and accounting functions such as billing, accounts payable and general accounting. As a consequence, Dutch employees will transfer to Logica’s finance and accounting (F&A) shared services centre in Amstelveen, while German employees will transfer to Logica’s Arnhem branch.

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“The contract provides our transferred people access to a more professional F &A environment and enhances career prospects for them,” said Spring Global Mail’s chief executive Iain McLure.

The contract will follow a “blended sourcing” model, meaning that different activities can be carried out in the most suitable and cost-effective location, which could be onsite, offsite, nearshore or offshore.

The strategy includes moving part of the group’s finance and accounting activities to Bangalore, where Logica’s staff will support customers in the Netherlands, the UK, Germany, Spain, France and Italy.

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