The number of people making payments via mobile phones will rise from 32.9
million in 2008 to 103.9 million in 2011, according to latest research from
analyst Gartner.
According to the report, services based on wireless application protocol
(WAP), unstructured supplementary service data (USSD) and near-field
communications (NFC) contactless services will become increasingly popular in
the next few years, although SMS text messages will remain as the main channel
for m-payments.
"Banks can justify the investment if they look at mobile as an extension of
their existing channels and bundle payments with additional banking services,"
says Gartner research director Sandy Shen.
A separate study by consultancy
Oliver Wyman polled 30
companies in the advanced payments industry and found that most respondents
expected to see strong growth for payments made via alternative means.
Factors driving the fast development of the sector include the increasing
sophistication and cost effectiveness of the technology involved, said the
survey.
“To a certain extent it is land grab time,” said Oliver Wyman’s senior
partner Zilvinas Bareisis.
“But players in the industry will need a sophisticated strategic marketing
capability, a workable business model and clear approaches to interoperability,”
he said.
“The winners will be those who can break out of their segments and
constraints.”
Last December,
Barclaycard was the
first to launch a large-scale NFC pilot in the UK, in partnership with
Transport for
London.
The six-month trial, which also involves suppliers
Nokia and
O2, uses 500 mobile handsets
incorporating Oyster smartcard technology.
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