Many UK retailers handling credit card transactions have no visibility of who
has been accessing data within the company network, according to research by
Vanson Bourne on
behalf of supplier
LogLogic.
Almost half (45 per cent) of the 60 medium-to-large UK retailers polled –
which include supermarket chains, department stores and clothing retailers – are
unable to track and trace data access.
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Problems cited by the IT directors surveyed include budget restrictions (24
per cent), time (14 per cent) and other priorities (41 per cent).
But the survey’s results also question the efficiency of businesses that
claim to have tools to manage data accessibility.
Some 55 per cent of the companies polled said they are able to track and
trace data, but only a quarter are able to identify and analyse potential
security breaches within one hour.
By comparison, only 31 per cent did not have an idea of timescales involved
to track and trace data and 14 per cent said their internal tracking processes
can take as long as eight hours - the equivalent of a working day.
The survey’s results are not surprising, said
Butler Group’s
information management practice director Richard Edwards.
“The demands of exploding data growth and regulatory compliance, combined
with regulations such as payment card industry data security standards (PCI DSS)
are fuelling the need for organisations to implement processes that ensure
financial information is managed in a transparent, consistent and professional
manner,” said Edwards.
“In large organisations this task can consume a large amount of resources,
and in smaller organisations it is often neglected altogether,” he said.
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