Forty two per cent of people say their trust in a brand is "greatly reduced"
if they received a phishing email claiming to be sent from that company,
according to research from YouGov.
And only a quarter feel that they are responsible for protecting themselves
from phishing attacks – even though the sucess relies on user ignorance.
Phishers are experts in exploiting the gaps in responsibility, said security
specialist Cloudmark technology chief
Neil Cook.
"Phishing is a highly sophisticated and well orchestrated form of crime – the
knock-on effect on brands will be particularly worrying for the banks, who rely
on a high degree of trust with their customers," he said.
The most phished brand in the UK is
Natwest, according to Cloudmark.
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