More European firms are turning to outsourcing, with a 78 per cent
year-on-year increase in major new deals worth more than €40m in the first half
of 2007.
But globally, outsourcing contracts increased just six per cent, and there
was a 50 per cent downturn in new deals in the US to only €6.3bn in value,
compared to €12.4bn for the same six-month period in 2006, according to
consultancy TPI
International’s latest Quarterly Index report.
New European deals account for over half (54 per cent) of new outsourcing
contracts signed worldwide, against 32 per cent last year and a five-year
average of 38 per cent.
The latest growth worth €12.3bn of new business compares to a soft European
outsourcing market last year.
‘Continental European countries have been relatively slow to adopt
outsourcing, which makes it a market with huge potential growth,’ said Duncan
Aitchison, managing director of TPI.
‘Five years ago, the region accounted for only 12 per cent of global
outsourcing deal activity. Now, continental Europe has nearly trebled its share
to 30 per cent.’
Aitchison says the slowdown in large global outsourcing agreements reflects
changing priorities for some firms.
‘It is driven by the fact that offshoring to a wholly-owned captive
operation, or tactical out-tasking of small, discrete processes, is currently
considered an alternative to outsourcing by some client organisations looking
for short-term cost savings,’ he said.
Some 44 per cent of new European contracts are mega-deals worth in excess of
€800m and four out of five-mega deals awarded in Europe have been for network
outsourcing.
Telecoms companies are climbing the ladder of global outsourcing providers
with BT taking the number two position
worldwide, up from number 13 last year.
The big six - Accenture, ACS, CSC, EDS, HP and IBM - continue to dominate the
global market in terms of existing contracts, but have won only 10 per cent of
mega-deals by value so far this year, compared with an average of 63 per cent
over the last four years.
Financial services is outsourcing’s largest market, with 35 per cent of total
contract value awarded by such organisations worldwide this year. The closest
rival is telecoms at 19.7 per cent.
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