The Cabinet Office’s
newly-procured desktop infrastructure is to be offered to other government
organisations as a shared service.
One medium-sized Whitehall department is expected to sign up to the contract
in the coming weeks, launching central government’s first standalone shared
services programme.
The Flex deal – formerly known as Isaac – was signed with supplier
Fujitsu last month and is a managed service
covering the Cabinet Office’s 2,500 desktops.
The move is part of wider plans for a common Whitehall infrastructure, says
John Suffolk, government chief information officer (CIO) and head of the Cabinet
Office eGovernment
Unit.
‘The infrastructure will be available to other departments to use and a
number have started to review what value it could provide for them,’ said
Suffolk.
Users of Flex will benefit from significant economies of scale and the
avoidance of the lengthy and expensive public procurement process. As more
organisations sign up to the scheme, the price will drop for everyone.
Flex is part of the
Transformational
Government (TG) strategy and fits into the CIO Council’s aim to cut overall
IT costs by 20 per cent and desktop costs by 40 per cent.
The four-year deal is worth tens of millions of pounds for the Cabinet Office
alone. But its value could rise to more than £100m if take-up reaches the
100,000 projected seats included in the bidding process.
The programme will act as a test case, says Eric Woods, government practice
director at analyst Ovum.
‘The idea was to look at what was required to offer a flexible service
provision that could be extended to other organisations, right from the
beginning of the procurement,’ said Woods.
‘But it must be about improving service quality as well as reducing cost.
Doing one piece alone is not half as difficult as doing both at the same time,’
he said.
Flex is the first standalone shared services programme to be established
since the launch of the TG strategy in November 2005.
Departments are also being encouraged to use the finance and human resources
systems in place at HM Revenue and Customs
and the Department for Work and Pensions
(Computing, 22 March).
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