Chiltern Railways has
started the second phase of a mobile phone ticketing scheme and
installed scanning devices at London Marylebone station.
The rail operator completed a three month trial to allow passengers to
purchase train tickets using mobile phones, selling more than 6,000 tickets in
that time.
Advertisement
Barcodes are transmitted to mobile phones as an alternative to paper tickets
and the scanning devices will allow passengers to scan their own tickets.
Previously, passengers with mobile tickets were reliant on station staff to
scan the barcode and open the gate for them.
Staff were equipped with PDAs capable of scanning the barcode, which connects
to the back office to retrieve details if a passengers’ phone battery dies.
‘The pilot has been very successful from a technological point of view and
has proved popular with passengers, with more than 99 per cent telling us they
would recommend it to a friend,’ said Chiltern Railways commercial director Neil
Micklethwaite.
The scanners have been developed and installed by
vendor Cubic Transportation Systems. The
next stage of the project is to expand the mobile ticketing option to other
products on the route.
‘Currently this technology is only valid with our E-day product, purchased
from our web site, allowing passengers to travel between Birmingham and
Stratford-upon-Avon to London Marylebone,’ said Micklethwaite.
‘We are now looking at ways to expand this technology across a range of our
tickets. This new innovation comes when virtually all rail passengers carry
mobile phones.’
The project, the first of its kind in Britain, has been developed by
YourRail,
Cubic Transportation Systems, Mobiqa and
ts.com.
The next stage will be the ability to purchase mobile tickets directly from a
phone in addition to the web.
Comments
Have your say on this article