Plans for government departments to cut costs by sharing systems took a major
step forward last week, Computing can reveal.
A top-level civil service management board has confirmed two of the largest
Whitehall departments will provide human resources (HR) and finance services to
their peers, following a presentation from Ian Watmore, head of the
Prime Minister’s Delivery Unit.
Cabinet secretary Gus O’Donnell has written to smaller departments such as
Culture, Media and Sport, to encourage adoption of either the
Department for Work and Pensions’ (DWP)
Oracle system or the SAP offering from HM
Revenue & Customs.
Work has already started at the
Cabinet Office on a programme to
standardise procedures, and by the end of the year, 1,700 staff records are
expected to be transferred to the DWP system.
The programme will be a test case for unresolved issues such as how
governance and budgeting between two public sector organisations are managed.
Shared services are a key plank of the
Transformational
Government strategy, and central to wider plans for greater efficiency.
The Prime Minister’s Delivery Unit estimates the value of shared HR and
finance systems to be £1.4bn a year. And administration cost reductions are
crucial if Whitehall is to meet the Treasury’s target of five per cent
efficiency savings year-on-year from 2008 to 2011.
The outcome of last week’s
Civil
Service Steering Board meeting indicates a huge change of pace, says Eric
Woods, government practice director at analyst
Ovum.
‘The challenge now will be to balance what the selling departments need with
what the buying organisations want,’ he said.
Businesses the size of smaller Whitehall bodies would not run their own HR,
says Philip Virgo, strategic adviser to user group the
Institute for Management of Information
Systems. ‘This strategy is well overdue,’ he said.
The original shared services plan, called Whitehall2, was for a system
intended for 10 departments. But larger bodies now plan to share with related
agencies.
A spokeswoman for the Cabinet Office said: 'The shared services programme
continues to move forward at pace in line with the sector plans we published
last December. We already have large shared service operations in HMRC, DWP and
the Ministry of Defence, with others such as the Home Office and the Department
for the Environment, Food and Rural Affairs continuing to roll their offering
out to their agencies.'
The Foreign Office last week tendered for
£3m worth of consultancy for its sharing strategy.
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