Online banking fraud losses have increased 44 per cent from £23.2m in 2005 to
£33.5m in 2006 according to figures released by banking body
Apacs today.
Total card fraud losses fell by three per cent in the past year to £428m – a
decrease of nearly £80m over the past two years. This fall has been driven by a
13 per cent decrease in UK domestic fraud and the combined reduction of more
than £45m in mail non-receipt and lost and stolen fraud.
'These figures clearly show that there is no one-size-fits-all approach to
dealing with fraud.' said Sandra Quinn, director of communications at Apacs.
'Chip-and-PIN has had a hugely
positive effect on fraud losses over the counter in UK shops and stores, but
we are seeing more fraud on transactions that do not use chip-and-PIN – such as
over the internet and phone, by mail order and abroad in countries that have not
yet fully upgraded to chip-and-PIN. '
The introduction of chip-and-PIN has made it more difficult for fraudsters to
commit card fraud in the UK, with losses at UK retailers falling by £146.7m over
the past two years.
Over the same time period, card-not-present fraud losses have increased by 16
per cent and now account for just under 50 per cent of all card fraud losses
'Fighting fraud is never going to succeed with a single-layered approach. It
requires different sectors – including public and private – to work together on
developing and implementing strategies, sharing best practice and, most
importantly, sharing data,' said Quinn.
'We need government intervention to remove the current barriers to this and
we welcome improvements proposed in the Fraud Review and the Serious Crime
Bill.'
The banking industry is working on the next generation of fraud prevention
systems to help tackle fraud in non-face-to-face transactions.
Apacs is liaising with banks, card providers, retailers, trade associations
and systems vendors on the implementation of a trial of a card reader solution
that builds upon chip-and-PIN technology and will enhance the online protection
already offered by systems such as
MasterCard SecureCode and
Verified by Visa.
On top of this, the payments industry continues to commit and invest funds in
programmes and initiatives to fight fraud. Over the past five years, the
industry has invested £1.1bn in the rollout of chip-and-PIN.
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