Lufthansa Systems, the IT services arm of the German airline, is to spend
€40m (£27m) on a one-stop-shop technology portal for airlines.
The company is developing the system to try to win back airlines within the
Star Alliance that have signed deals for a common IT infrastructure with vendor
Amadeus, including United Airlines and even Lufthansa (Computing, 14
September).
Lufthansa Systems says the portal – dubbed Face (Future Airline Core
Environment) – will be ready next year, and it has already signed up UK airline
BMI and Qatar Airways to use the system.
‘The common IT platform is not so brilliant because Lufthansa decided to have
their systems hosted by Amadeus from 2007,’ Ulf Windhorst, manager for network
management products in the Infratec arm of Lufthansa Systems told Computing.
‘We failed to win the deal and that is one of the black moments in time.’
By the end of 2007, Lufthansa plans to have migrated its inventory and
departure control systems to Amadeus’ common IT platform. It already uses the
vendor’s reservation system.
Lufthansa Systems will invest €40m in Face, which has to be allocated by its
parent company. Windhorst hopes this investment will help entice Lufthansa to
Face.
‘Face is a big project and if Lufthansa is going to give €40m to build a new
system, I hope it will come back to us when it is ready,’ said Windhorst.
‘We are building a new platform for all the services you need within an
airline business. These services will be on Unix platforms and be very scalable.
‘The new platform will be ready next year. These customers – BMI and Qatar –
have signed with us because they don’t want to go to Amadeus,’ he said.
Windhorst says the Amadeus infrastructure works fine, but it is old, and he
claims the Lufthansa portal will be more futureproof.
At the core of the infrastructure will be a highly scalable network
environment based largely on the Sniffer monitoring and performance technology
from vendor Network General.
Lufthansa Systems has been working with Network General for 10 years and in
2002, delivered the Star Net network infrastructure project.
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