The realisation is growing that data protection is not somebody else’s
responsibility.
Moves to make individuals liable for the loss or disclosure of personal
information held by public sector bodies or by companies are an inevitable
response to the data loss scandals we have seen in recent months.
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Until now, the Data Protection Act has focused responsibility on senior
executives of an organisation, who are held to task for failures of staff under
their charge. But the reality is that those workers are rarely motivated by the
need to protect their bosses or their employer’s reputation.
When someone else takes the blame, why should you care if you make a mistake?
The most common concern of IT leaders looking to introduce data protection or
risk management policies is how to create a culture that supports the rules and
regulations put in place. Having a policy is one thing making staff buy into
it can be quite another. Ultimately, a culture exists only in the collective
hearts and minds of a group of individuals, it cannot be imposed from above or
through a set of rules.
From a government perspective then, legislation appears to be the only
answer.
But no law will be effective other than in increasing the prison population
without education to go alongside it.
Data privacy is perhaps the biggest single challenge facing the technology
industry. Information security is not the issue technical controls exist to
secure the vast volumes of electronic data being generated but the access to,
and authorisation of the use of that data is about people, not technology.
For every government employee who inappropriately accesses citizen records
(see
www.computing.co.uk/2215705),
how many would protest if someone did the same to their personal details?
People need to realise the impact on others of their actions, and to be given
training and advice to ensure they are aware of their responsibilities. The best
way to do that is to ask the question: What if it were you?
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