Many security chiefs cannot take the lead for the business because their lack
of influence requires a continued focus on reacting and responding to every
security-related issue.
In turn, basic-level management leaves chief information security officers
(CISOs) with little time to focus on forward-looking projects the projects
that would create appreciation and influence.
But taking on and responding to business challenges does not by itself
guarantee success for CISOs.
Success depends on developing processes that consistently align information
security objectives with business priorities. To achieve alignment, CISOs must
follow three steps.
First, become lean. Security chiefs gain the appreciation of executives when
their programmes are managed efficiently and effectively.
CISOs need to outsource the aspects of their responsibilities that do not
require an understanding of the business impact of security risks, fold security
operations tasks into IT wherever there is a strong overlap, and streamline the
remaining tasks.
This approach will begin to free security chiefs to focus on business
objectives.
Second, build bridges. Implement a security steering committee whose role is
to define the risk thresholds for the firm and to guide the security
organisation in making risk decisions.
Such committees are great tools for prioritising security initiatives and
receiving business buy-in.
Keep the topics at a high level: many security steering committees fail
because the issues under consideration are either overly technical or overly
procedural.
Finally, develop credibility. As you incorporate business objectives into the
execution of your efforts around managing information risk, you must report on
the value of your efforts with business-centric metrics.
Such metrics must be defined in consultation with business managers and
designed to measure the performance of the security group from a business
perspective, even as a precise calculation of return on investment may remain
elusive.
Metrics are critical tools for communicating value, establishing
accountability, making decision-making easier, and improving performance.
The transition to information risk management is under way, but we still have
far to go.
The practice of security is fighting a battle of perception, in which the
security chief’s work has been stereotyped into a purely technology problem,
with neither business benefits nor a clear payback of the investment.
Yet the increased business pressures of integrity, risk management and
compliance have expanded the role and function of information security in
protecting the organisation.
The expansion offers a tremendous opportunity for CISOs to establish stronger
ties to the business by delivering demonstrable value.
Jonathan Penn is research director of security and risk management at
Forrester
Research
Forrester’s European IT Forum 2008 in Lisbon from 10-13 June will show IT
managers how to deliver maximum business value from IT. To learn more and to
access exclusive reader content, visit:
www.forrester.com/computinguk
Comments
Have your say on this article