The global credit crunch is likely to have a significant effect on IT
budgets, but difficult times present an opportunity for IT managers to drive
innovation as companies look for ways to save money.
Research from employers’ body the
CBI suggests that IT
budgets in financial services, for example, will remain flat over the next year.
But many banks fear the situation will worsen.
“Plans for capital investment in the year ahead are very weak, with plans for
spending on IT flat,” said the CBI report.
Separate research by analyst Gartner says global IT spending in financial
services will increase in 2008, but the rate of growth will be $6bn (£3bn) less
than it was last year.
The credit crunch has yet to bite in the UK with the full force that the US
has experienced, so IT directors still have time to plan a strategy of damage
limitation, said Gartner analyst Mark Raskino.
“Those in the UK have the advantages of time if they act now,” he said.
Companies often turn to outsourcing in hard times, but third-party service
contracts need to be planned carefully.
“A rushed contract in a time of economic crisis can end up costing more money
than it saves – if you spend three to six months planning a contract it will
be much more effective,” said Raskino.
As well as cutting unnecessary projects, companies under pressure often look
for cheaper – and frequently more innovative – ways of spending on IT.
The credit crunch could see more organisations moving towards a software as a
service (SaaS) licensing model – using applications hosted on the web rather
than buying licences.
More than 65 per cent of IT directors thought the economic climate would lead
to greater SaaS uptake, according to a survey for vendor
BIW
Technologies.
“I think the crisis will definitely drive some companies towards
experimentation with SaaS – people often have to innovate in these ways when
constrained,” said Raskino.
SaaS licensing models spread cost over a longer period of time and can be
cheaper than buying software licences – but many companies are nervous of
changing their habits, said Ollie Ross, director of research at blue-chip user
group The Corporate IT
Forum.
“The shutters are not down on people looking to new and innovative IT, but we
have not seen any major moves in this area yet,” she said.
Another area for potential innovation is investment in Web 2.0. A report from
the Economist Intelligence Unit this month said that 85 per cent of board
executives see the sharing and collaboration aspects of Web 2.0 as an
opportunity to increase revenue and margins.
And the trend for green IT could be further driven by the credit crunch as
companies look to reduce their costs by improving energy efficiency.
“Green IT is about good business and being economic and efficient,” said
Adrian Davey, chief information officer (CIO) of
Tube Lines, which is
undergoing a green IT transformation.
Nationwide
Building Society recently started a £300m IT-enabled company overhaul.
Director of business systems transformation Darin Brumby said planning is
essential to surviving any downturn.
“There’s no substitute for good planning. And there will definitely be tough
times ahead for businesses lacking that skill, because they will not be able to
catch up on that overnight,” he said.
“Organisations that had their investment plans tight, with clearly-defined
growth strategies and are managing them prudently will continue investing in
areas that really matter and see through difficult times.”
The economy could be used as an opportunity to focus on what is important
when it comes to an organisation’s IT projects, said former
Egg CIO Tom Ilube.
“Be more ruthless and use your limited leftover resources to push forward one
or two strategic projects that really matter – then cut all the rest,” he
said.
“If innovation stops completely, it can be very difficult to get the momentum
going again.”
Five tips for saving money in a downturn
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