It is a common misconception that work in the public sector lacks the
dynamism, innovation and pace of its private sector counterpart – and in the
area of IT, nothing could be further from the truth.
The challenges of moving from private to public sector, particularly where
education is concerned, are much greater than people think.
But if you are ambitious, keen to innovate and eager to work on some of the
largest IT projects in the country, then the education sector could be right up
your street.
The detailed procurement processes that schools and universities go through
when reviewing an IT implementation can help to fuel innovation, by opening the
door to new firms that might be seen as too bleeding-edge for private business.
As a result, IT managers and directors are often ahead of their private sector
colleagues when it comes to the latest technological advances.
With the drive into electronic government, for example, public sector
organisations of all shapes and sizes have developed some of the most proactive
and responsive web sites in the UK.
The response mechanisms to online information provide citizens with a channel
of communication that many private sector companies struggle to achieve. Such
processes are mirrored in the education sector, with even the smallest village
schools having their own web sites for prospective parents to access
information.
The Building Schools for the
Future (BSF) programme is providing many opportunities for innovation in the
education sector. The project is receiving major investment, which will have a
considerable effect on the technology available in secondary schools across the
country.
While innovation is not a word commonly associated with the public sector,
the government can lead the way in IT skills and standards.
Some of the world-class standards, such as Prince2 for project management and
the IT
Infrastructure Library (ITIL) – see Key skills for public sector IT
workers, below – have become core to not-for-profit working.
Prince2 was developed
in 1989 by the Central Computer and Telecommunications Agency as a government
standard for IT project management.
Undertaking large-scale projects enabled the public sector to spot a gap in
the market, and to propose standards of project management that could help
implementations run smoothly and to budget.
As personnel transferred out of government into business, they took these
skills with them into the private sector.
Prince2 is now used in more than 50 countries worldwide for all types of
projects, not just those in the IT sector. The approach will prove invaluable to
schools going through BSF projects to ensure they are properly managed and cause
as little disruption to pupils as possible.
But if you are looking for a smooth and an unchallenging role, do not assume
the education sector is for you. Just because there are no financial
shareholders reviewing performance on a daily basis does not mean there is a
lack of accountability.
In fact, you could argue that the education sector has a much tougher
audience – the general public. When mistakes happen they will reach the public
domain – something that may not always happen in the private sector.
But if you want to get involved in some of the largest IT implementations in
the UK, then the public sector offers a wealth of opportunities.
The scale of projects in the major government departments such as the
Department for Children, Schools and Families, or the Department for Work and
Pensions, provides an ideal career opportunity for IT professionals looking to
build their skills set.
There are few such opportunities in the private sector where you can expect
to be involved with so many users or as many customer records. Add the joined-up
government initiative and you can see why any IT professional should be getting
excited about public sector projects that will look to push the boundaries of
technology in the future.
The public sector offers an innovative environment, without the financial
pressures of shareholders, and the added incentive to educate children and young
adults to help make a difference.
Robert Chapman is chief executive of IT training specialist
Firebrand
Training
Key skills for public sector IT workers
Prince2
Prince2 – Projects in Controlled Environments – is a project management
method covering the organisation, management and control of projects. Since its
introduction, Prince2 has become widely used in both the public and private
sectors and is now the UK’s de facto standard for project management. Although
Prince2 was originally developed for the needs of IT projects, the method has
also been used on many non-IT projects. The latest version is designed to
incorporate the requirements of existing users and to enhance the method towards
a generic, best-practice approach for the management of all types of projects.
ITIL
The Information Technology Infrastructure Library (ITIL) is a set of concepts
and techniques for managing IT infrastructure, development and operations. ITIL
is the only consistent and comprehensive documentation of best practice for IT
service management. Used by many organisations around the world, an entire ITIL
philosophy has grown up around the guidance.
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